We are having a blast on our vacation and today Axel gave us such great service pool side. He was very intuitive and responsive. The food and drinks were delicious.... read more The grilled chicken was delicious and smoothies were great!
This resort is incredible. Gorgeous views, meticulous grounds, and the staff make it extremely personalized. Every person we encounter makes a sincere effort to ensure a wonderful experience. The restaurants... read more are top notch - best meals we have had. Special mention to Freddy, Jose Louis, Anais and Angela at La Casona, and Sherry, Brigido and Charley’s at Neptune. Quality time with our family is few and far between. Thank you for making it unforgettable.
We love this place! We usually like to try out different hotels, but for us it will be La Estancia every time we travel to Cabo! It’s quiet... read more and not a party scene, though there is much to do! The pool is great and you are right on the beach if you prefer. The restaurants on the property are awesome. Our internet in the room wasn’t great and the tv in our unit needs to be replaced (1308b) but the internet at the pool was strong. We will be back!!
Our entire family had the absolute best experience at this resort. We would go back again and again The place we stayed was absolutely impeccable & every staff member was... read more helpful & kind. We felt that they all went above and beyond to get great service. Unbelievable ocean views and amenities at the resort . Loved it!
Booked a one bedroom Garden Villa/Suite 7/12-7/16 and after a shaky check in process the resort recovered well by providing follow up by upper management and top notch service from... read more staff throughout the property. The suite was just a few steps from the main pool which was very convenient. We had easy and quick access to the beautiful beach and the view is incredible. The rooms are spacious and the common areas are very comfortable and very pretty. The views throughout the resort were beautiful. The location is prime. We did not The market which is located next door is fully stocked has a large variety of food and beverage items. Service at the cafe was quick and efficient and the sandwiches and daily juices were delicious. The staff was incredibly friendly and hard working. Kuddos to them for providing consistent and efficient service during busy hours throughout the day. A special mention to Oliver at the Front Desk who was incredibly professional, welcoming and delivered 5 star customer service. He is a valuable colleague who should be promoted to management. The front desk manager I had to deal with should learn some customer skills from Oliver to be honest. Julio who oversees Front Desk (Director of Rooms?) followed up with us and delivered excellent service as well and showed genuine concern and offered personalized level of service. Carina our housekeeper is hard working and an impeccable worker. She offered... Booked a one bedroom Garden Villa/Suite 7/12-7/16 and after a shaky check in process the resort recovered well by providing follow up by upper management and top notch service from staff throughout the property. The suite was just a few steps from the main pool which was very convenient. We had easy and quick access to the beautiful beach and the view is incredible. The rooms are spacious and the common areas are very comfortable and very pretty. The views throughout the resort were beautiful. The location is prime. We did not The market which is located next door is fully stocked has a large variety of food and beverage items. Service at the cafe was quick and efficient and the sandwiches and daily juices were delicious. The staff was incredibly friendly and hard working. Kuddos to them for providing consistent and efficient service during busy hours throughout the day.
A special mention to Oliver at the Front Desk who was incredibly professional, welcoming and delivered 5 star customer service. He is a valuable colleague who should be promoted to management. The front desk manager I had to deal with should learn some customer skills from Oliver to be honest.
Julio who oversees Front Desk (Director of Rooms?) followed up with us and delivered excellent service as well and showed genuine concern and offered personalized level of service. Carina our housekeeper is hard working and an impeccable worker. She offered a personalized level of service that needs to be recognized.
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Amazing staff! Entire resort including beach is attended to and super clean and beautiful. Never crowded, even on weekend. Resort made everything effortless. La Casona is a beautiful restaurant with... read more excellent food. All restaurants within the three resorts are wonderful. Highly recommend La Casona, Patron and Neptune.
The service is the warmest & most attentive we have ever experienced. Everyone greets you with a "Welcome Home" & does their utmost to make you feel special. Shout out... read more to Brenda our room cleaner & the woman (didn't get her name) who brought water/cookies/towels each night for taking such good care of us. And my favorite was the early breakfast crew with their smiles & impeccable service: coffee & drinks & extras alongside the fantastic buffet. Fredy, Anais, Luz, Adrian & Ruben all deserve a reward for how wonderful an experience it was - making it our favorite part of each day! Isabella the concierge was also super helpful in letting us know which restaurants were top notch & arranging premium dinner seating for us every night.
We have been going to Cabo since 1997 and have stayed at VLE numerous times since 2005. Many of our friends have gone to Cabo and stayed at all... read more the other well known places - and have been converts to VLE after visiting with us. The consistency of service, food quality, and just overall atmosphere is very compelling. The facilities are very nice and well maintained - and you can't help but want them to continue to be successful after staying there.
So many things to mention about our most recent visit in late August 2022 - but in particular Angela at La Casona (the nicer onsite restaurant there) - was very attentive to us along with Anais and Fredy. We weren't surprised because we often talk about how this restaurant has consistently been one of the best from a food and service perspective in all of Cabo - and would easily be competitive in any major city across the world. It is nice that Cabo is finally getting a couple other restaurants that are breaking into that list - as that is not an easy accomplishment.
Thank you again for reminding us of how special VLE and Cabo is! More
We ate breakfast at La Casona the entire week we stayed at Villa La Estancia. We had dinner here three times and the food was outstanding.
If you get... read more dinner here, the lobster is the best I’ve ever had!
The service was incredible. Fredy, Adrian, Anais, Selene, and Angela are so professional and made every visit feel so welcoming. My son and I both celebrated birthdays this week and the staff made sure to make our birthdays special.
We look forward to our next trip to Villa La Estancia!
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