We’ve been to VLE many times and it’s always perfect! From arrival to departure the staff is welcoming, helpful and kind. l don’t have names of the doormen or office... read more staff as my husband always talks to them, but they are always so friendly. Housekeeping is efficient and honest. We had Teresa this visit. We got a call on the way to the airport that we left a set of earbuds in the room.
Poolside staff makes everything so enjoyable. lt’s always a pleasure to see Tere on deck greati g us and helping to set up our chairs and umbrellas! The servers are friendly and a few even braved Monday’s high winds to help those brave enough to go to the pool. Thanks so much to Enrique, Axel, Fernando and Diego for such great service, as always!!! Also, Security is always out and about no matter time, day or weather. Thank you for all you do!
The only thing l might change is getting rid of straws
See you next time VLE!!! More
Axel was a great attendant! He constantly came over to check if we were satisfied! Hands down the best service since my stay at Estancia. He was both friendly and... read more attentive, which is everything you can ask for!
Being back at estancia is like coming home again. Had a wonderful poolside lunch with the amazing, Axel, as our waiter. He’s attentive & friendly. What more... read more could you ask for? So happy to be back here.
5 out of 5 for our family vacation! When we first came to Villa La Estancia, we were greeted with “welcome home” and that was the warmth we received from... read more all the staff during our entire 9 day stay. Grounds are well kept and the rooms clean and cared for. Food was delisioso! Our faves were Tomatillos for dinner (farm to table located at hotel next door), La Casona (for breakfast), La Perrilla (poolside for lunch), and the deli/market which has the best breakfast bowl (yogurt, fruit, nuts). Our two young kids (5yo, 7 yo) enjoyed the pool and it was not overcrowded. The sister hotel- Villa Del Palmer had nightly musicals and they were entertaining. Villa Del Arco has an amazing restaurant, Neptune, overlooking the water and fresh seafood. Although we thought Villa Del Arco had bigger pools (and a cool pirate ship in the middle for the kids), we LOVED staying at VLEstancia and will definitely return! (Side note, you cannot use the sister hotel’s pools, however, we were ok with this so the pools did not get too crowded. Plus, VDPalmer seemed a little too loud for us). Special shout outs to Diego and Alberto for impeccable and efficient poolside service, even at the busiest times of the day. Estrella at the deli for her hard work. Elizabeth at the market for always having a smile behind her mask, our wonderful house service and to so many other employees during our stay. Muchos gracías por su ayuda y servicio! Hasta la vista VLEstanicia!
Had lunch at the poolside restaurant and it was great! The restaurant was clean and the food was delicious and came quickly. Our service from Axel was attentive and friendly.... read more Definitely recommend as a great spot for lunch! More
Ultes,Angel,Jovanti, and Oliver we’re great at the front office. They were so nice and helped us get to where we wanted to go. They gave us very good advice as... read more to where to go eat and what to do. They also made our reservations for dinner. They are awesome definitely find them! More
Axel’s service was respectful and attentive. He made sure we were comfortable with our food, took dirty dishes quickly, and was a massive help on our trip. He was also... read more very kind and cheery and all around made our experience very pleasant.
Peaceful, mellow, and beautiful resort. The service is amazing, people are wonderful and the resort is gorgeous. I loved every second of my stay here! I highly recommend this resort... read more to anybody looking for a nice getaway, family vacation, or solo trip.
This resort is incredible. Gorgeous views, meticulous grounds, and the staff make it extremely personalized. Every person we encounter makes a sincere effort to ensure a wonderful experience. The restaurants... read more are top notch - best meals we have had. Special mention to Freddy, Jose Louis, Anais and Angela at La Casona, and Sherry, Brigido and Charley’s at Neptune. Quality time with our family is few and far between. Thank you for making it unforgettable.
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