Axel was out of this world with the service he provided . The weather was gorgeous, drinks were flowing and he was always there to take our order or... read more help with anything we needed. Mahalo Axel for a job well done!!! More
Visited for 4 nights with my cousin for a relaxing girls trip. The property was immaculate and the customer service was impeccable. We had a great stay! The gym and... read more steam room was an added plus and the food and service was awesome at the restaurant. Shout out to Angela and staff!
This restaurant was amazing and the staff was so friendly! Angela, Fredy, Luz and Selena were all so kind and were always making sure that we were satisfied with our... read more meal. The breakfast buffet was so delicious and always an amazing way to start the morning. The food tasted fresh and we loved it!!! Would definitely recommend!
We celebrated our honeymoon here. We were incredibly impressed with how well maintained the property is and how attentive all of the staff are. We were particularly impressed with Diego.... read more Would highly recommend staying here and will most certainly be back.
Great Hotel and service!
From reception, Jiovani was AMAZING, and everyone in general always very friendly and respectful.
Best customer service, they always aim to satisfy their customers.
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And we will be back!!! More
We had a great time. The resort was very clean, the pool was nice. The beach is nice but very steep. Try the mango margaritas with Tajin on the rim.... read more The check-in process was easy and Alberto was great at the pool! It was nice to be able to use all 3 resorts.
This was our first visit to Los Cabos and I cannot say enough about this property. The location is spectacularly set! The resort is a clean and classy property. Our... read more Villa was beautiful and clean, it featured a master with a living area and hot tub. The second bedroom was also very comfortable with a king size, and full size bed. A very large open veranda, where we had breakfast the first morning there. Resorts staff is so nice and really have a great attention to service. Towards the end of our trip my husband had a medical emergency, my children ages 22, 15, and 12 stayed behind while I accompanied him to the hospital. The resort reached out to me to comfort me and let me know that they could accommodate my children another day if needed. This very kind and compassionate gesture will forever hold a special place in my heart. My husband is OK thank God. But to know that someone could extend a hand to a stranger in a time of need, is such a warm gesture. Thank you so so much for all your attention Villa Estancia staff. We will definitely return and are determined to have a happier ending <3 More
The staff at Villa La Estancia were amazing and very friendly. Eating at the restraint was always a pleasure with the staff Adrian, Fredy, Angela, Luz, and Anais they were... read more so nice and made you feel very welcome. Can’t recommend this place enough, amazing people and amazing place.
First the good. The resort is beautiful. The beach is fairly uncrowded and the pools are heated. The rooms are lovely, large and the cleaning staff wonderful.... read more The bad. The resort does not enforce the one hour chair reservation policy and the hoarding was wildly evident. That said, I could find a place in the shade without much trouble if I didn't need to be poolside. The check in process was interminable, like buying a house. The ugly: You share your balcony with complete strangers. Imagine waking up and throwing open the curtains in your bedroom to be face to face with strangers. Or thinking you will go out and have some breakfast or drinks and there are people sitting at the outdoor table. Also the sliding door to the living room didn't lock. We got lucky and the people in the studio who shared the balconyy were a lovely couple and very considerate, however, it is the luck of the draw. We could easily have had the group of 4 young women who frequented the bar pool and whooped it up daily. Or a family with young children as I understand happened to a honey moon couple. According to the woman in the lobby in all the units have shared balconies. Hmmm, we didn't, last time we were there but we apparently rented one of the only studios with a private balcony from an owner. This time we were... First the good. The resort is beautiful. The beach is fairly uncrowded and the pools are heated. The rooms are lovely, large and the cleaning staff wonderful.
The bad. The resort does not enforce the one hour chair reservation policy and the hoarding was wildly evident. That said, I could find a place in the shade without much trouble if I didn't need to be poolside. The check in process was interminable, like buying a house.
The ugly: You share your balcony with complete strangers. Imagine waking up and throwing open the curtains in your bedroom to be face to face with strangers. Or thinking you will go out and have some breakfast or drinks and there are people sitting at the outdoor table. Also the sliding door to the living room didn't lock. We got lucky and the people in the studio who shared the balconyy were a lovely couple and very considerate, however, it is the luck of the draw. We could easily have had the group of 4 young women who frequented the bar pool and whooped it up daily. Or a family with young children as I understand happened to a honey moon couple. According to the woman in the lobby in all the units have shared balconies. Hmmm, we didn't, last time we were there but we apparently rented one of the only studios with a private balcony from an owner. This time we were upgraded to a 1 bedroom and it was gorgeous but shared a large balcony with the studio B unit. Really?? I like to have breakfast in my P J's on the balcony and an evening drink in the same. Not happening here.
The manager, check in person seemed indifferent when I brought it up and simply said, they are all shared unless you book them both. Well that's a lot more room than a couple needs and a lot more money. If the management cannot figure out a simple divider installation at a minimum they should INFORM people that they will be sharing a balcony when they book and let them make their decision.
It is a shame, a gorgeous resort but we won't be back. More
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